Refund policy
turn and Refund Policy
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return or refund.
Eligibility for Returns To be eligible for a return or refund, your item must have a manufacturing defect. We do not accept returns for items that have been used, worn, or damaged after delivery.
Non-Returnable Items The following items are not eligible for a return or refund:
- Items that have been used or worn
- Items damaged after delivery
- Items without manufacturing defects
- Change of mind returns
How to Request a Return To start a return, contact us at info@stokline.net with:
- Your order number
- Photos or videos clearly showing the manufacturing defect
- A description of the problem
We do not require you to ship the item back. Once we review your request, we will either send a replacement or issue a full refund.
Refunds Once your request is approved, your refund will be processed within 5-7 business days to your original payment method.
Contact Us For any questions, contact us at info@stokline.net